These terms are an agreement between you and Visible Owl LLC, a Texas limited liability company. They apply to visibleowl.com, every page and subdomain of it, our free tools, our chat assistant and any form you submit.
By using the site you accept these terms. If you do not accept them, please do not use the site.
Who may use this site
You must be at least 18 and able to enter a contract. If you use the site for a company, you confirm you are allowed to accept these terms on its behalf.
Everything here is information, not advice
Our pages, guides, calculators, checklists, diagnostic tools and chat assistant are general information about marketing. They are not professional, legal, financial, tax or accounting advice, and nothing on the site creates a client relationship between us.
Search engines, Google Business Profile, Local Services Ads and AI answer engines change their rules constantly. What is accurate the day we publish it may be wrong six months later. Check anything important before you act on it, and get advice from a qualified professional when the stakes are high.
Our free tools give estimates from the answers you type in. They are a starting point for a conversation, not a prediction, an audit or a guarantee. See our Results Disclaimer.
The chat assistant
The assistant on this site answers from our own published pages. It runs in your browser, it can be wrong, and it can miss things. Do not rely on it for a decision that matters, and do not type anything confidential into it. Anything you send us through the assistant is handled under our Privacy Policy.
What you may and may not do
You may read, print and share our pages for your own business use, including linking to them. You may quote a short passage with credit and a link back.
You may not:
- Copy, republish or resell our content, layouts, code or images as your own, or use them to build a competing service.
- Scrape the site in bulk, or use automated tools in a way that loads our servers beyond normal reading.
- Attempt to break, probe or get around any security or access control, or introduce anything malicious.
- Use the site or our forms to send spam, threats, false information, or anyone else’s personal data without their permission.
- Misrepresent your identity, or imply that we endorse you or work with you when we do not.
- Use the site in any way that breaks the law or these terms.
We may suspend or block access if you do any of these, without notice.
Our content and trademarks
The site and everything in it, including text, layout, graphics, photographs, code and the Visible Owl name and owl mark, belongs to Visible Owl LLC or to the people who licensed it to us, and is protected by copyright and trademark law. Nothing on this page gives you a licence to use any of it beyond what is described above.
Product names, logos and screenshots belonging to Google, Microsoft and other companies are their property and appear here only to describe what we do with those platforms. We are an independent agency. We are not Google, and we are not endorsed by, affiliated with or sponsored by any platform we work on.
What you send us
When you submit a form, book a call or email us, you confirm that what you send is accurate, that it is yours to send, and that you are willing to be contacted about it. We handle it under our Privacy Policy.
If you send us an idea, suggestion or feedback about our services, you agree we may use it without owing you anything for it. We do not want confidential information through a web form, so please do not send it.
Client examples, reviews and outside links
Case studies, screenshots and review quotes on this site describe real work, published with the client’s permission where the client is identified. Numbers come from the platform named next to them. They describe what happened for that business at that time and are not a promise of what will happen for you. Read the Results Disclaimer for the detail.
We link to other websites, and we embed Google Maps, Google appointment booking and the Google Preferred Sources button. We do not control those services, we are not responsible for them, and their terms and privacy policies apply once you use them.
Availability, and no warranty
We work to keep the site up, correct and secure, but we cannot promise it. The site, its tools and its content are provided “as is” and “as available”, without warranty of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement.
We may change, suspend or remove any part of the site, including a free tool, at any time and without notice. Some jurisdictions do not allow these exclusions, in which case they apply to you only as far as the law allows.
Limitation of liability
To the fullest extent the law allows, Visible Owl LLC and its owners, employees and contractors are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any lost profits, lost revenue, lost data, lost business or lost goodwill, arising out of your use of this site, even if we were told such damages were possible.
For any claim relating to this website rather than to paid services, our total liability to you is limited to one hundred US dollars ($100). Liability for paid work is covered by the Client Service Terms. Nothing here limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.
Indemnity
You agree to defend, indemnify and hold harmless Visible Owl LLC and the people who work for it from any claim, loss, liability, cost or reasonable legal fee arising from your use of the site, your breach of these terms, or anything you submit through the site.
If something goes wrong between us
Talk to us first. Email hello@visibleowl.com with what happened and what you want, and we will make a genuine effort to sort it out within 30 days. Most problems end there.
These terms are governed by the laws of the State of Texas, without regard to conflict of law rules. If informal resolution fails, any dispute will be brought only in the state or federal courts located in Williamson County, Texas, and you and we both agree to the personal jurisdiction of those courts.
Any claim must be brought within one year after it arises, or it is permanently barred. Claims must be brought individually, not as part of a class or representative action.
The rest
If any part of these terms is held unenforceable, the rest stays in force and that part is applied as closely as possible to what it was meant to do. Our not enforcing a term is not a waiver of it. You may not transfer your rights under these terms; we may transfer ours if the business is sold.
These terms, together with the Privacy Policy, the Cookie Notice and the Results Disclaimer, are the whole agreement about your use of this site. For paid work, the Client Service Terms and your written proposal come first if they say something different.
We may update these terms. The date at the top shows the last change, and using the site after a change means you accept it.
How to reach us about this
Questions, corrections or requests about this page go to hello@visibleowl.com, or call (512) 553-9675. Postal mail: Visible Owl LLC, Round Rock, TX 78665. A real person answers, usually the same business day.